Privacy Policy (POPIA Compliance)

At Horizon Technicians, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you fill out our quote request or contact forms, we collect your Name, Phone Number, Email Address, and specific details regarding the maintenance, plumbing, or electrical services you require.

2. How We Use Your Information

We use this information strictly to respond to your inquiries, provide accurate service quotes, and facilitate scheduling for our technical teams to assist you. We do not use your information for unsolicited marketing.

3. Data Sharing and Security

We will never sell, rent, or trade your personal information to third parties. Data submitted via our forms is handled securely using encrypted serverless edge infrastructure. We only retain your data for as long as is necessary to fulfill the business services requested.

4. Your Rights

Under POPIA, you have the right to request access to the personal information we hold about you. You also have the right to ask us to update, correct, or delete your personal information at any time by contacting us at info@horizontechnicians.co.za.